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Confirmations: Reservation request received by e-mail will be processed and confirmed by our reservation office within 24 hours. A reservation is considered provisional until the manager confirms acceptance. Reservations are confirmed by e-mail only, with how to pay the deposit (30%) and/or the full stay (for bookings due to arrive in less than 30 days).
Cancellations: Cancellations and modifications must be made by e-mail. We do not accept cancellations or changes to reservations by telephone or in person.
In the event of cancellation more than 30 days before arrival, we apply a one-night penalty. This penalty does not constitute payment, and it will not be possible to occupy the studio.
In the event of cancellation on the same day (no-show) or less than 30 days before arrival, the deposit will be retained.
From the day of arrival, the booking cannot be cancelled or modified and full payment for the number of nights confirmed at the time of booking will be charged.
Reservations made less than 3 days before the arrival date cannot be cancelled or changed.