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Terms & Conditions

Overview

By booking, each customer agrees to have read and accepted the general sales conditions of the Le P’tit Morne Residence, as stated below. All personal data is encrypted and processed in a secure manner. Le P’tit Morne Residence takes the privacy of your personal data very seriously.

At the time of your reservation, a deposit of 30% of the total amount of your stay may be required. Your reservation will only be guaranteed upon receipt of your deposit or confirmation by credit card with sending of a secure payment link by e-mail.

The full amount of the rental may be required at the time of booking for any stay where the arrival is less than 30 days away. A confirmation including all the elements relative to your stay, will then be addressed to you by e-mail or mail.

The balance of your stay must be received 1 month before your arrival. In case of non payment of the balance within the time limit indicated, Le P’tit Morne Residence reserves the right to consider the reservation request as null and void and to apply the cancellation conditions provided and defined below.

We remind you that an accommodation planned for a given number of occupants at the time of rental, cannot in any case be inhabited by a higher number of people. Le P’tit Morne Residence reserves the right to charge for any breach.

Our rates are inclusive of all taxes and include the provision of accommodation, utilities (water, electricity, air conditional), and the tourist tax – except optional services offered.

Le P’tit Morne Residence accepts payments in euros only by bank transfer, bank cards (Visa, Eurocard/Mastercard) .

There is no charge for payment by bank transfer or credit card (Visa, Eurocard/Mastercard).

  • Any request to increase the length of your stay will be carried out by Le P’tit Morne Residence at no extra cost
  • Any request to reduce the length of your stay is considered by Le P’tit Morne Residence as a partial cancellation and will be subject to the cancellation terms and conditions referred to in article 6 below.

Early departure booked with Le P’tit Morne Residence will not give rise to any refund.

All cancellations must be notified by e-mail to Le P’tit Morne Residence, at contact@leptitmorne.com

The date of reception of the notification determines the date of cancellation:

  • Received more than 30 days prior the arrival : 1 night penalty
  • Received less than 30 days prior to the arrival : No refund of the deposit

In any case, in the event of cancellation, please contact us as soon as possible.

The keys are handed over according to the check-in and check-out times of the establishments (arrival and departure times). Apartments are available from 3:00 p.m.

And must be released before 11:00 a.m.

If you cannot arrive within the set time, it is essential to inform the manager. The latter will then arrange directly with you so that you can find the keys to your accommodation on your arrival.

Pets are not allowed at the Apart Hotel Le P’tit Morne.

As part of your stay, a deposit of €250 will be requested upon your arrival for accommodation, by pre-authorization on credit card. The refund of this one is issued no later than 2 working days after departure and provided that no damage has been committed.

We would like to inform you that the rental in a Tourist Residence is not the responsibility of the hoteliers. Consequently, the responsibility of Le P’tit Morne Residence cannot be engaged in case of loss, theft or degradation of personal effects in the Residence, as well as in the apartments as in the parking lots.

All customers must read and accept the internal regulations of the Residence and must comply with them. These rules are freely available for consultation in each studio and are established by the establishment itself. Le P’tit Morne Residence cannot be held responsible for the non-respect of these rules by its clients.

We advise you to systematically close your windows, doors and bay windows to avoid any inconvenience. Le P’tit Morne Residence cannot be held responsible in case of theft, damage or loss of personal belongings. In the event of a visit or stay of guests (within the limits of the capacity of our apartments), we ask you to inform the manager.

Any reservation and taking possession of an accommodation in one of the Le P’tit Morne Residence, necessarily implies the acceptance of the present reservation and rental conditions.

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